This summer should be something to be lived and be enjoyed. Zafiro Hotels would like to tell you all about the measures we’ve taken to guarantee your holidays are really fantastic and totally safe for you and your loved ones.

The Zafiro Palace Alcudia has been open since July 10 with special offers and has implemented all of the recommendations made by the World Health Organisation and health authorities. We have also reinforced all of our health and safety measures following the advice of the renowned Sinergies health laboratory.

Your safety is the most important thing for us and we want you to enjoy your holidays like never before. Read on and find out how we will make your summer holiday truly unique and completely safe.

Index

1. Your holidays in Zafiro Palace Alcudia
2. #ZafiroAlwaysCaring and the use of masks in the hotel
3. And how is disinfection guaranteed?

Your holidays in Zafiro Palace Alcudia

What will your holiday be like this summer? Wonderful, as always! The Covid-19 situation means a few things have changed, but nothing that will stop you from enjoying your holiday to the full.

The large open gardens and terraces and the great choice of pools and restaurants at the Zafiro Palace Alcudia allows every couple, family or group of friends to enjoy the facilities while respecting their personal space and social distancing. Tables, chairs and sunbeds in outdoor spaces have been placed further apart following social distancing guidelines, and a maximum number of people has been calculated for each of the spaces.

We have also reinforced our water quality controls for all our outdoor and indoor pools, including Jacuzzis, constantly checking parameters to guarantee maximum disinfection and the elimination of microorganisms and bacteria.

Barbecue, Asian or Mediterranean à la carte dinners? Savour an exquisite culinary experience every evening in one of our à la carte restaurants which now have greater availability and a more limited capacity to avoid crowds.

Long mornings eating freshly sliced fruit, the most delicious pastries or freshly prepared eggs for breakfast? Your breakfast at the Zafiro Palace Alcudia will be just as healthy and tasty as ever to ensure you start your day full of energy. The buffet restaurant staff serve customers individually at the different buffet and show cooking stations, and the à la carte restaurants have a digital menu which can be seen using a QR code.

#ZafiroAlwaysCaring and the use of masks in the hotel

Zafiro Hotels has always cared deeply about people, and #ZafiroAlwaysCaring is a programme that includes measures to ensure you can enjoy your next holiday with total peace of mind. The result we hope for is that your holiday, as always, will be unique, exclusive and memorable.

On arrival, the reception team will provide you with a brochure with all the information you need so you can check it whenever you wish. You will find a few new things required to ensure the safety of everyone, such as the disinfectant mat at the entrance, stations with disinfecting gel or all our staff wearing masks, among other things.

So is a mask required? For the good of everyone, masks must be worn by both staff and guests in the reception area, in the reception area in the spa, and at the entrance to the main restaurant and while walking through the restaurant or visiting the buffet. This is an exceptional measure that will help us ensure the environment is safe for everyone and comply with the regulations defined by the local authorities. And what about in the pools? In swimming pool areas a mask is not required, providing social distancing is observed.

And outside the hotel? According to regulations in the Balearic Islands, masks are compulsory for people aged over 6 when on the street, in shops or in other closed spaces. It is not compulsory on the beach, on seafront promenades or when doing sport. The official website of the Balearic Islands government has more information on the use of masks.

And how is disinfection guaranteed?

Another new feature is the reinforcement of our normal hygiene and cleaning protocols, especially affecting public areas. You will see:

• Constant disinfection of surfaces which are touched a lot, such as handrails, stairs or lift buttons
• Deep cleaning of the room after the departure of every guest using the antiseptic products in official recommendations, with a special focus on areas which are touched a lot such as door handles, light switches, telephones or the TV remote control, among others.
• Maximum of one person or one family unit in lifts
• Ventilation protocols for constant renewal of high-quality air

If you want to see more information about the safety and hygiene measures taken at Zafiro Hotels, use this link.

As you can see, Zafiro Hotels is ready to welcome you this summer and guarantee that your holidays are unforgettable and safe.

Come and enjoy the sun, the wonderful beaches, the excellent cuisine and the exquisite personalised services offered by Zafiro Hotels!