Zafiro Palace Palmanova offers, bed and breakfast, half-board and all-inclusive services.
For more information about the all-inclusive service, see this page on our website: here
If you booked direct with us or on our website, you can request changes to your booking by email: info@zafirohotels.com
If you booked through any other channel, we regret to say that we cannot make any change

The outdoor pools will stay open during the low season for guests who still wish to use them. Bear in mind that the temperature of the outdoor pools at this time of the year is lower than in summer. At the discretion of the hotel management, the Oasis and children's outdoor pools in some of our hotels may sometimes be heated. Please note that you can also use the indoor pools.

Children are welcome at the Zafiro Palace Palmanova hotel. The hotel has several facilities for them: Mini Club and animation team, playground, swimming pool with Pirate Ship and bubble pool.
People from 0-1 years old are considered babies. People between 2-12 years old are considered children. From 13 years old onwards are considered adults.

Definitely, Zafiro Palace Palmanova has 4 restaurants:


• Restaurant El Olivo :
 • Mediterranean, Casual Dining
 • Closed from 03/11 to 10/04.
 • Price range: $$

Restaurant El Olivo drink list
Restaurant El Olivo website

• Open for hotel residents only.
• Lunch boxes are not available.
• Max capacity: 30 pax.
• Pets are not accepted in the restaurant.
• Our restaurant is kids friendly.
• Dress code:
• Casual
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.


• Restaurant El Portico :
 • Italian, Casual Dining
 • Closed from 03/11 to 10/04.
 • Price range: $$

Restaurant El Portico drink list
Restaurant El Portico website

• Open for hotel residents only.
• Lunch boxes are not available.
• Max capacity: 30 pax.
• Pets are not accepted in the restaurant.
• Our restaurant is kids friendly.
• Dress code:
• Casual
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.


• Restaurant Taste & Sushi :
 • Japanese, Casual Dining
 • Closed from 03/11 to 10/04.
 • Price range: $$

Restaurant Taste & Sushi drink list
Restaurant Taste & Sushi website

• Open for hotel residents only.
• Lunch boxes are not available.
• Max capacity: 30 pax.
• Pets are not accepted in the restaurant.
• Our restaurant is kids friendly.
• Dress code:
• Casual
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.


• Restaurant La Veranda :
 • Steakhouse, Cafe
 • Closed from 03/11 to 10/04.
 • Price range: $$

Restaurant La Veranda drink list
Restaurant La Veranda website

• Open for hotel residents only.
• Lunch boxes are not available.
• Max capacity: 40 pax.
• Pets are not accepted in the restaurant.
• Our restaurant is kids friendly.
• Dress code:
• Casual
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.

We have 240 rooms.

• 111 Junior suite of 49 m² with a capacity of up to 4 guest(s).
• 56 Junior Suite Penthouse of 88 m² with a capacity of up to 4 guest(s).
• 54 Junior Suite Swim Up of 66 m² with a capacity of up to 4 guest(s).
• 18 One Bedroom Penthouse Suite of 93 m² with a capacity of up to 4 guest(s).
• 1 Owner Suite of 144 m² with a capacity of up to 4 guest(s).
• Main amenities: mini bar, TV, non smoking.

One Bedroom Penthouse Suite have a kitchen area equipped with the following amenities: microwave, stove, refrigerator, sink, plates, glasses, dishes, corkscrew, frying pan and saucepan.

Babies are welcome.
We are able to provide you the following items:
• Baby cot
• High chair

We are sorry, we can't arrange adjoining rooms, but we can make sure to book neighbouring rooms for you.

All accommodations:
Minibar
• Available for free
• Freezer: Yes

Please send an email to: customercare@zafirohotels.com with the following information:
 • Your selected meal plan
 • Reservation or accommodation number
 • Phone number
 • Email address

The Zafiro Palace Palmanova Hotel provides a wide range of activities for guests of all ages. Workshops, games and entertainment for children, sports and excursions for adults, and exquisite facilities where you will find a choice of leisure activities for all tastes.

• El Olivo :
Restaurant reservations are made through the App or the Concierge team.
• El Portico :
Restaurant reservations are made through the App or the Concierge team.
• Taste & Sushi :
Restaurant reservations are made through the App or the Concierge team.
• La Veranda :
Die Reservierung der Restaurants erfolgt über die App oder das Concierge-Team.

We are located 700 M away from the beach.
The beach is public and is secured by lifeguards.
Free access.
The main available services: sun loungers, umbrellas, bar, restaurant & activities for kids.

All rooms have a shower and bathtub.

We are sorry, but we do not take reservations .

Zafiro Hotels provides tailor-made packages combining hotel, green fee and car, as well as personalised wellness treatments for golf lovers.

Nearby Golf courses:

T-GOLF PONIENTE: 5 MINUTES
REAL GOLF BENDINAT: 12 MINUTES
GOLF SANTA PONSA I: 12 MINUTES
GOLF SON MUNTANER: 20 MINUTES

• Golf rental: Unfortunately, we do not provide golf equipment rental.

We are family friendly.
Family rooms for 3 people and more:
• Junior suite
• Junior Suite Penthouse
• Junior Suite Swim Up
• One Bedroom Penthouse Suite
• Owner Suite

Our hotel is part of Zafiro Hotels.
- Star rating: 5 stars.
- Service category: Luxury.
More info here

• If you have booked directly with the hotel:
To confirm your reservation, please send an email to: customercare@zafirohotels.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address

• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.

To modify your booking:
• If you have booked directly with the hotel:
Please send an email to: customercare@zafirohotels.com with the following information:
Requested modification
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address

• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.

If a modification fee applies, we will let you know before processing your request.

To extend your stay:
Please send an email to: customercare@zafirohotels.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address

To add guest(s) to your booking:
Please send an email to: customercare@zafirohotels.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number

If a modification fee applies, we will let you know before processing your request.